Facility Reviews Summary
Excellent. Clean and bug free!
The employees here have been very helpful to me during the past 7 months. This facility is very clean !
Very Business, Nice and Helpful. Thanks Jackie.
Excellent Service and Friendliness! Ms. Rodriguez made moving in/set up a relaxing experience. Great customer service!
Clean, secure facility
Excellent conditions, no hassle company- I would recommend for all storage needs!
Made Our Move Less Stressful
The staff has been so friendly + helpful during out rental period. I would recommend your service to anyone relocating to the area!!!
Staff was very knowledgeable and helpful. Will recommend this place to others. Please keep up the good work.
Fantastic Customer Service
Michelle was the best employee I have ever dealt with since I've done business with this facility. She's friendly, professional in every aspect of her job, she's very helpful, need more employees like her!!!
Excellent Customer Service, couldn't be more pleased w/everything.
It was a great time with all the staff and area I had to put my things in was clean and open. Thank you!!
Michelle was very helpful and has a phenomenal customer service attitude.
Michelle provided extra special/fast service.
Great experience, fast and courteous service. Michelle Herring is awesome! I will bring my business here.
Excellent Presentation, clean facility. Michelle was very helpful.
Customer Service was in a timely manner, she made sure I understood everything, very nice and clean!!
Michelle went above & beyond in helping me secure a storage facility. She is great!!
Very nice inside & Janelle was extremely helpful & nice.Very reasonable price & excellent service.
Michelle at the Martinez location (122 Davis Rd.) was very helpful & more than willing to show various units. She was very personable & welcoming. She answered questions fully. I will recommend this location.
Michelle, if you are typical of the kindness we receive as newcomers to your community, we will feel right at home!
Great Customer Service! Very friendly and willing to help. Clean property and offer many other services. Definitely will refer to a friend.
The employees here are awesome. They will be the first people I come back to.
Time here was great, the staff was very friendly and helpful. I would recommend to other people and will come back.
Ms. Karen & Ms. Janelle helped me today. This is the second storage office I've visited and they are the first to fit all my needs. I am sooooo satisfied. They are polite and make you feel welcome.
Check them out!
Washington Road Storage has always been good to us as a customer. I would recommend their business to anyone. Please take time to check them out! The staff is awesome.
I LOVE IT HERE!!! I WILL STAY HERE FOR SURE AND I RECOMMEND IT!!
Excellent Customer Service
Very freindly & helpful, excellent customer dervice. She's the good one.
Great service, clean units, have been with them for years. Very pleasant and helpful!
Customer service is wonderful
Customer service is wonderful. Every time I come in to pay my bill I get friendly service. Ms. Becky also has a smile on her face and is so helpful and friendly. Thank you.
Very helpful and friendly.
Best Storage Facility
Washington Road Storage is the best storage facility I have ever used. Clean, friendly, and easily accessible. Will use again!
Great customer service and staff.
Customer Service was great!
My storage unit was very spacious and convenient. Customer Service was great.
Units are well kept and the price is reasonable!
Great Service, Easy Access, Friendly and knowledgeable staff!
Best Customer Service
Becky and her crew are the best! Best customer service I have ever had. Would rent here again!
The whole process has been very easy. Great Staff and Very Helpful.
This is my second time using Washington Road Self Storage. I had a great experience the first time and when needing a storage unit again, this company was my first choice. Very friendly staff! I would recommend them to anyone!
Hi, I am very pleased with the service you are providing.
Last year we downsized from a 2000 sq house to a 1000 sq ft apt and had a lot of "stuff" we were not ready to part with. WRSS has been a great investment. Words I think of - safe, secure, clean, climate-controlled, conveniently located, 24 hr accessibility, friendly staff.
Friendly, they treat you as family, and your property is safe!
I have been storing at 122 Davis Rd for over 3 years. In fact, I have moved from the area and have several storage facilities much closer. I can't change because Becky and Michelle take such great care of me and my things. They know to call me if I get to busy and forget my storage. You become part of an extended family when you walk in. Yet it is professional. I highly recommend you call Becky or Michelle.
I have been a customer of this facility for about 7 years. I have always been treated with respect by the employees. The facility keeps me informed with any changes that may occur involving the units. I'm very happy with the service I've received.
Washington road storage personal has always been great to work with and are always very helpful.
Have used their units for several years, have had no problems. Their storage facilities have always been clean.
My experiences with Washington Road Storage #1 have always been extremely positive. The staff is not only friendly, they are cooperative and professional. This is a great group of people doing a top-notch job. I recommend them to all of my friends and family.
I love the location, very nice staff!! No worries with my storage which is a relief. I have my payment on auto draft which makes life so much easier!
Great storage facility. Easy access and friendly staff.
Your staff does a fine job. If I didn't lock my storage correctly they catch it and call. If I forget, they call and remind me. They are always courteous. A couple yrs ago I was in an accident that put me out of work for eight months and your staff assisted me on what I could do to not lose my storage. I was very grateful for there help and understanding. I felt with others businesses that showed no human kindness at all.
I am very pleased with my choice in Washington Road Storage, everyone is extremely pleasant and eager to help. Thank you
Martha Davis unit 361
I have had a unit at this facility since 2008.
I am pleased with the staff this facility has working there. They have always been customer friendly to me and my family. I would recommend them to anyone inquiring about a unit.